On the door of Jim Bognet’s office is a sign that reads: “Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.”
William Foster said that. He was a 28-year-old United States Marine who received the Medal of Honor for his “conspicuous gallantry and intrepidity at the risk of his life above and beyond the call of duty” during the World War II Battle of Okinawa, where he died on May 2, 1945.
Such a sentiment is part of what Jim and his business partner Jeff Kaiser call “The Bognet Way.”
“At Bognet Construction, we are driven by a set of principles that defines everything we do,” says Jim. “It’s our mission statement and our corporate philosophy. Every one of our employees is held to this standard of behavior.”
With the help of strategy consultant and organizational development coach Dave Ramos of the Dashboard Group, Jim and Jeff came up with the idea to create such a statement a few years ago. To accomplish their goal, Dave interviewed dozens of employees and clients to identify the characteristics they thought best summed up what made Bognet Construction unique.
In the end, Ramos, Jim, Jeff, and vice president Jennifer Bognet (pictured below), agreed on six tenets. Ramos made them easy to remember by starting each one with an initial from the company name.
THE BOGNET WAY
B = Build Long-Term Relationships. We strive to build long-term relationships with every member of the project team. Because we are focused on the long-term, these relationships are a critical element of how we work, how we solve problems, and how we compete. The Bognet Executive team is highly engaged in every project.
O = Operate As One Team. We strive to provide strong leadership to all parties in the job (architect, tenant, construction manager, building owner, subcontractors, etc.), with the goal of working together as one integrated team. Bognet holds our subcontractors to the same standard of The Bognet Way. Only subcontractors who meet this standard will work with us for the long-term.
G = Go the Extra Mile. We are relentless about paying attention to the details of every project and aggressively follow-up (on emails, phone calls, etc.) until the job is done. We do whatever it takes to make the project a success. We also always look ahead to anticipate potential problems. At Bognet, before every employee leaves for the day, they ask themselves, “Have I done everything possible to anticipate tomorrow’s problems today?” This question defines the Bognet culture.
N = Never Stop Improving. We are committed to looking for innovative new ways of doing things, applying the latest tools and procedures to improve efficiency. We work hard to stay on top of industry trends. This includes innovations in LEED building standards, new technologies, and our investment in continuous training for our staff.
E = Engineer Win-Win Solutions. We strive to balance the needs of all parties in the project to find the win-win solution. Bognet works closely with all members of the team, including tenants, brokers, building owners, construction managers, and architects to ensure that projects are delivered on-time and on-budget. We look for creative ways to solve problems and deliver exceptional quality. We strive to resolve conflict in a productive manner.
T = Take Ownership. At Bognet, we will do whatever it takes to deliver on our promise. Our executive team is highly engaged in every project. We are big enough to provide a full range of services and small enough that the executive team is involved in the details. We do what we say we will do, when we say we will do it.
About Jim Bognet, president, Bognet Construction
Jim co-founded Bognet Construction in March 1998. As president, his responsibilities encompass the full breadth of Bognet Construction’s external and internal operations. Jim sets the example of working The Bognet Way.
Jim’s passion is building long-term client relationships, leading all members of the project to work as one team to deliver excellent results. Jim is driven to go the extra mile with each client and engineer creative, win-win solutions. He originally focused on specializing in tenant interior construction and has since expanded to concrete-tilt-up construction, base building renovation and multi-story, steel frame buildings. Under his leadership, the company has developed a loyal client base and has become one of the Top 25 Interior General Contractors in the Washington Metropolitan Area since 2002.
About Jeff Kaiser, executive vice president and principal
As an owner and Executive Vice President, Jeff leads the firm’s estimating and pre-construction phase activities. Throughout the course of his 25-year career, Jeff has been involved with the pre-construction planning and execution of major commercial tenant interior and base building projects. At Bognet, he works relentlessly to ensure that all bids and proposals meet the necessary criteria as outlined on the drawings and specifications. His team is instrumental in defining the scope of work, crafting accurate construction schedules, subcontract negotiations and awards, and day-to-day proposal management.
Jeff is an expert in value-engineering plans and specifications to create win-win solutions for the clients. He is passionate about building long-term relationships with clients and has direct involvement with every project. Under his leadership the company has developed a loyal client base and has become one of the Top 25 Interior General Contractors in the Washington Metropolitan Area since 2002.