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Sharon Armstrong, Owner, Sharon Armstrong and Associates

COLUMN = HUMAN RESOURCES

Sharon Armstrong has more than 20 years of experience as the owner of Sharon Armstrong and Associates. She is a human resources consultant, trainer, and career counselor who consults with many large corporations and small businesses. She has facilitated training, completed HR projects, and provided career transition services for a wide variety of clients in the profit and nonprofit sectors. She is also the co-author of the The Essential HR Handbook.

Sharon received her bachelor’s degree from the University of Southern Maine and her master’s degree in Counseling from The George Washington University. She is a certified Professional in Human Resources (PHR).

Sharon is the co-author of a humor book, published by Random House entitled “Heeling the Canine Within: The Dog’s Self-Help Companion” in 1998. Career Press published her first business book, “Stress-Free Performance Appraisals: Turn Your Most Painful Management Duty Into a Powerful Motivational Tool” in July 2003. “The Essential HR Handbook: A Quick and Handy Resource for Any Manager or HR Professional” was published in August 2008. Her latest book is “The Essential Performance Review Handbook,” which was published in the spring of 2010.

ABOUT THE ESSENTIAL HR HANDBOOK

This 250-page reference guide, published in the fall of 2008 by Career Press, is a must-have for everyone who deals with employees on a daily basis, believe Barbara Mitchell and Armstrong, who wrote the book to shed light on the issues that keep managers up at night.

With this easy-to-read paperback, you’ll learn how to effectively and efficiently:
• Individually manage each employee, starting on his or her first day.
• Manage a multi-generational workforce.
• Appraise job performance.
• Coach and counsel.
• Provide equitable pay, benefits, and total-rewards strategies.
• Minimize legal risk.

WHAT CRITICS ARE SAYING

“Finally, a complete, clear, and concise book that covers every essential element of that mix of art and science we call HR. It’s 100% applicable to the real-world challenges faced by today’s HR manager or business owner.” — Joe Calloway, author of Work Like You’re Showing Off.

“This should be required reading for all owners of growing businesses and new managers launching their careers. Seasoned HR professionals will also find value in this quick guide to the essentials of managing people.” — Stephen J. O’Connor, senior director of staffing, ESPN Inc.

“This book is easy to use, and full of solid advice and information from diversity to interviews to legal issues. If you are an HR professional, you should have this book at the ready every day.” — Chester Elton, co-author of The Carrot Principle.

A discovery is said to be an accident meeting a prepared mind.”

– Albert Szent-Gyorgyi

The mind is everything. What you think, you become.”

– Buddha

What is the point of having free will if one cannot occasionally spit in the eye of destiny?”

– Jim Butcher, White Night

There are risks and costs to a program of action. But they are far less than the long-range risks and costs of comfortable inaction.”

– JFK

Do one thing every day that scares you.”

– Eleanor Roosevelt

There are children playing in the street who could solve some of my top problems in physics, because they have modes of sensory perception that I lost long ago.”

– J. Robert Oppenheimer

In the middle of difficulty lies opportunity.”

– Albert Einstein

Don’t think. Thinking is the enemy of creativity.”

– Ray Bradbury

There is little success where there is little laughter.”

– Andrew Carnegie

A diamond is a lump of coal that stuck with it.”

– Norwegian proverb

If you look at what you have in life, you’ll always have more.
 If you look at what you don’t have in life, you’ll never have enough.”

– Oprah Winfrey

The important thing is not being afraid to take a chance. The greatest failure is to not try.”

– Debbi Fields, Mrs. Fields Cookies

You often meet your fate on the road you take to avoid it.”

– Goldie Hawn

There is only one success – to be able to spend your life in your own way.”

– Christopher Morley

Destiny is not a thing to be waited for, it is a thing to be achieved.”

– William Jennings Bryan

Find somebody to be successful for. Raise their hopes. Think of their needs.”

– Barack Obama

If people like you they’ll listen to you; if they trust you, they’ll do business with you.”

– Zig Ziglar

Don’t judge each day by the harvest you reap, but by the seeds you plant.”

– Robert Louis Stevenson

If my mind can conceive it, and my heart can believe it, I know I can achieve it.”

– Jesse Jackson

Whosoever knows how to fight well is not angry. Whosoever knows how to conquer enemies does not fight them.”

– Lao Tzu, Tao Te Ching

It is not in the stars to hold our destiny but in ourselves.”

– William Shakespeare

No one is useless in this world who lightens the burden of another.”

– Charles Dickens

Don’t follow, lead. Don’t copy, create. Don’t start, finish. Don’t sit still, move. Don’t fit in, stand out. Don’t sit quietly, speak up. (Not all the time, sure, but more often.)”

– Seth Godin

An entrepreneur tends to bite off a little more than he can chew hoping he’ll quickly learn how to chew it.“


– Roy Ash, co-founder of Litton Industries

The curious paradox is that when I accept myself just as I am, then I can change.”

– Carl Rogers

Have the courage to follow your heart and intuition. They somehow know what you truly want to become.”

– Steve Jobs

It is easier to fight for one’s principles than to live up to them.”

– Alfred Adler

Hope sees the invisible, feels the intangible, and achieves the impossible.”

– Helen Keller

Let yourself be silently drawn by the strange pull of what you really love.”

– Jalaluddin Rumi

The critical ingredient is getting off your butt and doing something.”

– Nolan Bushnell, founder, Chuck E. Cheese's

If your success is not on your own terms, if it looks good to the world but does not feel good in your heart, it is not success at all.”

– Anna Quindlen

Change is a math formula. Change happens when the cost of the status quo is greater than the risk of change.”

– Alan Webber, author, "Rules of Thumb"

No longer talk at all about the kind of man a good man ought to be, but be such.”

– Marcus Aurelius Antoninus

No man will make a great leader who wants to do it all himself, or to get all the credit for doing it”

– Andrew Carnegie

Whatever you do may seem insignificant, but it is most important that you do it.”

– Gandi

Do not be afraid of mistakes, providing you do not make the same one twice.”

– Eleanor Roosevelt

If you were independently wealthy and never had to work a day in your life, would you still choose to spend your time attempting to become a successful entrepreneur?”

– Steven Schussler

“Here’s to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently.”

– Steve Jobs, Apple, Inc.

Part of your destiny is to live in the zone of maximum satisfaction.”

– Martha Beck

We never know how high we are
 till we are called to rise;
 And then, if we are true to plan,
 Our statures touch the skies.”

– Emily Dickinson

Hold fast to dreams, for if dreams die, life is a broken-winged bird that cannot fly. Hold fast to dreams, for when dreams go, life is a barren field frozen with snow.”

– Langston Hughes

Most people never pick up the phone and call. Most people never ask, and that’s what separates the people who do things from the people who just dream about them.”

– Steve Jobs

If you limit your choices only to what seems possible or reasonable, you disconnect yourself from what you truly want, and all that is left is compromise.”

– Robert Fritz

If you have built castles in the air, your work need not be lost; that is where they should be. 
Now put foundations under them.”

– Henry David Thoreau

The follow-your-gut mentality of the entrepreneur has the potential to take you anywhere you want to go or run you right out of business.”

– Bill Rancic, "The Apprentice"

Happiness is an attitude. We either make ourselves miserable, or happy and strong. The amount of work is the same.”

– Francesca Reigle

There are risks and costs to a program of action. But they are far less than the long-range risks and costs of comfortable inaction.”

– JFK

The fixity of a habit is generally in direct proportion to its absurdity.”

– Marcel Proust

A man without a smiling face
 should not open a shop.”

– Chinese Proverb

Acknowledging the good that you already have in your life is the foundation for all abundance.”

– Eckhart Tolle