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Sharon Armstrong, Owner, Sharon Armstrong and Associates

COLUMN = HUMAN RESOURCES

Sharon Armstrong has more than 20 years of experience as the owner of Sharon Armstrong and Associates. She is a human resources consultant, trainer, and career counselor who consults with many large corporations and small businesses. She has facilitated training, completed HR projects, and provided career transition services for a wide variety of clients in the profit and nonprofit sectors. She is also the co-author of the The Essential HR Handbook.

Sharon received her bachelor’s degree from the University of Southern Maine and her master’s degree in Counseling from The George Washington University. She is a certified Professional in Human Resources (PHR).

Sharon is the co-author of a humor book, published by Random House entitled “Heeling the Canine Within: The Dog’s Self-Help Companion” in 1998. Career Press published her first business book, “Stress-Free Performance Appraisals: Turn Your Most Painful Management Duty Into a Powerful Motivational Tool” in July 2003. “The Essential HR Handbook: A Quick and Handy Resource for Any Manager or HR Professional” was published in August 2008. Her latest book is “The Essential Performance Review Handbook,” which was published in the spring of 2010.

ABOUT THE ESSENTIAL HR HANDBOOK

This 250-page reference guide, published in the fall of 2008 by Career Press, is a must-have for everyone who deals with employees on a daily basis, believe Barbara Mitchell and Armstrong, who wrote the book to shed light on the issues that keep managers up at night.

With this easy-to-read paperback, you’ll learn how to effectively and efficiently:
• Individually manage each employee, starting on his or her first day.
• Manage a multi-generational workforce.
• Appraise job performance.
• Coach and counsel.
• Provide equitable pay, benefits, and total-rewards strategies.
• Minimize legal risk.

WHAT CRITICS ARE SAYING

“Finally, a complete, clear, and concise book that covers every essential element of that mix of art and science we call HR. It’s 100% applicable to the real-world challenges faced by today’s HR manager or business owner.” — Joe Calloway, author of Work Like You’re Showing Off.

“This should be required reading for all owners of growing businesses and new managers launching their careers. Seasoned HR professionals will also find value in this quick guide to the essentials of managing people.” — Stephen J. O’Connor, senior director of staffing, ESPN Inc.

“This book is easy to use, and full of solid advice and information from diversity to interviews to legal issues. If you are an HR professional, you should have this book at the ready every day.” — Chester Elton, co-author of The Carrot Principle.

The good ideas are all hammered out in agony by individuals, not spewed out by groups.”

– Charles Brower, Advertising Hall of Fame

The fixity of a habit is generally in direct proportion to its absurdity.”

– Marcel Proust

The best reason to start an organization is to create a product or service to make the world a better place.”

– Guy Kawasaki

If people like you they’ll listen to you; if they trust you, they’ll do business with you.”

– Zig Ziglar

The true entrepreneur is a doer, not a dreamer.”

– Nolan Bushnell, founder, Chuck E. Cheese's

Opportunity is missed by most people because it is dressed in overalls and looks like work.”

– Thomas Edison

Running that first shop taught me business is not financial science; it’s about trading.”

– Anita Roddick, founder, The Body Shop

Everyone is a mirror image of yourself—your own thinking coming back at you.”

– Byron Katie

The only dream worth having is to live while you’re alive and die only when you’re dead.”

– Arundhati Roy

In three words I can sum up everything I’ve learned about life: it goes on.

– Robert Frost

I have spent a good part of my life convincing people that a blank sheet of paper is the greatest opportunity in the world, and not frightening at all.”

– Marty Skler, executive vp, Walt Disney Imagineering

A truly forgiving person is someone who experiences all the anger merited by injustice and still acts with fairness and compassion.”

– Martha Beck

We are not meant to resolve all contradictions, but to live with them and rise above them.”

– William Blake

Hold fast to dreams, for if dreams die, life is a broken-winged bird that cannot fly. Hold fast to dreams, for when dreams go, life is a barren field frozen with snow.”

– Langston Hughes

A warrior cannot complain or regret anything. His life is an endless challenge, and challenges cannot possibly be good or bad. Challenges are simply challenges.”

– Carlos Castaneda

If your success is not on your own terms, if it looks good to the world but does not feel good in your heart, it is not success at all.”

– Anna Quindlen

That which grows fast withers as rapidly; that which grows slowly endures.”

– J.G. Holland, novelist

Friendship is the only cement that will hold the world together.”

– Woodrow Wilson

The gem cannot be polished without friction; nor man perfected without trials.”

– Chinese proverb

I can’t go back to yesterday—because I was a different person then.”

– Lewis Carroll

You only live once. But if you do it right, once is enough.”

– Mae West

Try not to become a man of success but rather try to become a man of value.”

– Albert Einstein

No matter how difficult and painful it may be, nothing sounds as good to the soul as the truth.”

– Martha Beck, from "Leaving the Saints"

The important thing is not being afraid to take a chance. The greatest failure is to not try.”

– Debbi Fields, Mrs. Fields Cookies

In the middle of difficulty lies opportunity.”

– Albert Einstein

Happy are those who dream dreams and are ready to pay the price to make them come true.”

– Leo Jozef Suenens

Part of your destiny is to live in the zone of maximum satisfaction.”

– Martha Beck

Many people prefer to play it safe when it comes to business matters. Are you willing to take risks in the pursuit of entrepreneurial success?”

– Steven Schussler

At the center of your being you have the answer; you know who you are and you know what you want.”

– Lao Tzu

No longer talk at all about the kind of man a good man ought to be, but be such.”

– Marcus Aurelius Antoninus

Ambition is the germ from which all growth of nobleness proceeds.”

– Thomas Dunn

Persist and persevere, and you will find most things that are attainable, possible.”

– Lord Chesterfield

If you look at what you have in life, you’ll always have more.
 If you look at what you don’t have in life, you’ll never have enough.”

– Oprah Winfrey

If it really was a no-brainer to make it on your own in business there’d be millions of no-brained, harebrained individuals quitting their day jobs.”

– Bill Rancic, "The Apprentice"

But all the while I was alone, the past was close behind, I seen a lot of women, but she never escaped my mind, and I just grew, tangled up in blue.”

– Bob Dylan

Entrepreneurs need to search purposefully for the sources of innovation that indicate opportunities for success.”

– Peter F. Drucker

There’s nowhere you can be that isn’t where you’re meant to be…”

– John Lennon

Always look at what you have left. Never look at what you have lost.”

– Robert H. Schuller

Think of yourself as on the threshold of unparalleled success. A whole, clear, glorious life lies before you. Achieve! Achieve!”

– Andrew Carnegie

Education is the most powerful weapon which you can use to change the world.”

– Nelson Mandela

If you wish success in life, make perseverance your bosom friend, experience your wise counselor, caution your elder brother, and hope your guardian genius.”

– Joseph Addison

If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”

– John Quincy Adams

History is a relentless master. It has no present, only the past rushing into the future. To try to hold fast is to be swept aside.”

– John F. Kennedy

The only person you are destined to become is the person you decide to be.”

– Ralph Waldo Emerson

A man without a smiling face
 should not open a shop.”

– Chinese Proverb

A man who strikes first admits that his ideas have given out.”

– Chinese Proverb

Your own words are the bricks and mortar
of the dreams you want to realize.
 The words you choose and their use establish the life you experience.”

– Sonia Croquette

The music is all around us. All you have to do is listen.”

– August Rush

You have enemies? Good. That means you’ve stood up for something, sometime in your life.”

– Winston Churchill

You take your life in your own hands, and what happens?
 A terrible thing: no one to blame.”

– Erica Jong