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Sharon Armstrong, Owner, Sharon Armstrong and Associates

COLUMN = HUMAN RESOURCES

Sharon Armstrong has more than 20 years of experience as the owner of Sharon Armstrong and Associates. She is a human resources consultant, trainer, and career counselor who consults with many large corporations and small businesses. She has facilitated training, completed HR projects, and provided career transition services for a wide variety of clients in the profit and nonprofit sectors. She is also the co-author of the The Essential HR Handbook.

Sharon received her bachelor’s degree from the University of Southern Maine and her master’s degree in Counseling from The George Washington University. She is a certified Professional in Human Resources (PHR).

Sharon is the co-author of a humor book, published by Random House entitled “Heeling the Canine Within: The Dog’s Self-Help Companion” in 1998. Career Press published her first business book, “Stress-Free Performance Appraisals: Turn Your Most Painful Management Duty Into a Powerful Motivational Tool” in July 2003. “The Essential HR Handbook: A Quick and Handy Resource for Any Manager or HR Professional” was published in August 2008. Her latest book is “The Essential Performance Review Handbook,” which was published in the spring of 2010.

ABOUT THE ESSENTIAL HR HANDBOOK

This 250-page reference guide, published in the fall of 2008 by Career Press, is a must-have for everyone who deals with employees on a daily basis, believe Barbara Mitchell and Armstrong, who wrote the book to shed light on the issues that keep managers up at night.

With this easy-to-read paperback, you’ll learn how to effectively and efficiently:
• Individually manage each employee, starting on his or her first day.
• Manage a multi-generational workforce.
• Appraise job performance.
• Coach and counsel.
• Provide equitable pay, benefits, and total-rewards strategies.
• Minimize legal risk.

WHAT CRITICS ARE SAYING

“Finally, a complete, clear, and concise book that covers every essential element of that mix of art and science we call HR. It’s 100% applicable to the real-world challenges faced by today’s HR manager or business owner.” — Joe Calloway, author of Work Like You’re Showing Off.

“This should be required reading for all owners of growing businesses and new managers launching their careers. Seasoned HR professionals will also find value in this quick guide to the essentials of managing people.” — Stephen J. O’Connor, senior director of staffing, ESPN Inc.

“This book is easy to use, and full of solid advice and information from diversity to interviews to legal issues. If you are an HR professional, you should have this book at the ready every day.” — Chester Elton, co-author of The Carrot Principle.

‎Excellence is to do a common thing in an uncommon way.”

– Booker T. Washington

Permanence, perseverance and persistence in spite of all obstacles distinguishes the strong soul from the weak.”

– Thomas Carlyle

Don’t judge each day by the harvest you reap, but by the seeds you plant.”

– Robert Louis Stevenson

The young man knows the rules, but the old man knows the exceptions.”

– Oliver Wendell Holmes Jr., U.S. Supreme Court justice

Look at everything as though you were
seeing it either for the first or last time.
Then your time on earth will be filled with glory.”

– Betty Smith

‎The biggest flaw in our existing theory of capitalism lies in its misrepresentation of human nature.”

– Muhammad Yunus

If it isn’t good, let it die. If it doesn’t die, make it good.”

– Ajahn Chah

Sometimes the dreams that come true are the dreams you never even knew you had.”

– Alice Sebold, The Lovely Bones

That which grows fast withers as rapidly; that which grows slowly endures.”

– J.G. Holland, novelist

They who give have all things. They who withhold have nothing.”

– Hindu Proverb

The fixity of a habit is generally in direct proportion to its absurdity.”

– Marcel Proust

Of course there is no formula for success except perhaps an unconditional acceptance of life and what it brings.”

– Arthur Rubinstein

It is to no purpose to turn away from the real nature of the affair because the honor of its elements excites repugnance.

– Carl von Clausewitz, On War

Destiny is a name often given in retrospect to choices that had dramatic consequences.”

– J.K. Rowling

I was taught at a very young age that you can do whatever you want to, but you have to make it happen — not just talk about it.”

– Kathleen Jo Ryan

When a dog runs at you, whistle for him.”

– Henry David Thoreau

But all the while I was alone, the past was close behind, I seen a lot of women, but she never escaped my mind, and I just grew, tangled up in blue.”

– Bob Dylan

Whosoever knows how to fight well is not angry. Whosoever knows how to conquer enemies does not fight them.”

– Lao Tzu, Tao Te Ching

Don’t sit down and wait for the opportunities to come. Get up and make them!”

– Madam C.J. Walker

The best reason to start an organization is to create a product or service to make the world a better place.”

– Guy Kawasaki

There is little success where there is little laughter.”

– Andrew Carnegie

A man is a success if he gets up in the morning and goes to bed at night and in between does what he wants to do.”

– Bob Dylan

Think of yourself as on the threshold of unparalleled success. A whole, clear, glorious life lies before you. Achieve! Achieve!”

– Andrew Carnegie

I have spent a good part of my life convincing people that a blank sheet of paper is the greatest opportunity in the world, and not frightening at all.”

– Marty Skler, executive vp, Walt Disney Imagineering

We need to learn to set our course by the stars, not by the lights of every passing ship.”

– General Omar Bradley

Tell me, what is it you plan to do with your one wild and precious life?”

– Mary Oliver

Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, ‘What’s in it for me?’”

– Brian Tracy

The curious paradox is that when I accept myself just as I am, then I can change.”

– Carl Rogers

We are perfectionists. We are hungry to work all the time. We are entertained by every aspect of business and we never want to stop working.”

– Suzy Welch

Running that first shop taught me business is not financial science; it’s about trading.”

– Anita Roddick, founder, The Body Shop

Don’t follow, lead. Don’t copy, create. Don’t start, finish. Don’t sit still, move. Don’t fit in, stand out. Don’t sit quietly, speak up. (Not all the time, sure, but more often.)”

– Seth Godin

You take your life in your own hands, and what happens?
 A terrible thing: no one to blame.”

– Erica Jong

If you look at what you have in life, you’ll always have more.
 If you look at what you don’t have in life, you’ll never have enough.”

– Oprah Winfrey

Whatever you do may seem insignificant, but it is most important that you do it.”

– Gandi

History is a relentless master. It has no present, only the past rushing into the future. To try to hold fast is to be swept aside.”

– John F. Kennedy

If you wish success in life, make perseverance your bosom friend, experience your wise counselor, caution your elder brother, and hope your guardian genius.”

– Joseph Addison

Opportunity is missed by most people because it is dressed in overalls and looks like work.”

– Thomas Edison

With ordinary talents and extraordinary perseverance, all things are attainable.”

– Sir Thomas Fowell Buxton

Some things are destined to be—it just takes us a couple of tries
to get there.”

– J.R. Ward, Lover Mine

Always look at what you have left. Never look at what you have lost.”

– Robert H. Schuller

The gem cannot be polished without friction; nor man perfected without trials.”

– Chinese proverb

If you do not tell the truth about yourself
, you cannot tell it about other people.”

– Virginia Woolf

The awakening to the mystery of life is a revolutionary event; in it an old world is destroyed so that a new and better one may take its place.”

– J.J. Van Der Leeuw, The Conquest of Illusion

This is the age when magical technologies make more and more radically fun ideas plausible, even easy. You’re only limited by your creativity.”

– Martha Beck

At the center of your being you have the answer; you know who you are and you know what you want.”

– Lao Tzu

The quality of your life is directly related to the amount of uncertainty you can comfortably live with.”

– Tony Robbins

We are all of us born with a letter inside us, and that only if we are true to ourselves, may we be allowed to read it before we die.”

– Douglas Coupland

Many people prefer to play it safe when it comes to business matters. Are you willing to take risks in the pursuit of entrepreneurial success?”

– Steven Schussler

When I was younger I thought success was being a star, driving nice cars, having groupies. But today I think the most important thing is to live your life with integrity.

– Ellen DeGeneres

As your desire is, so is your will. As your will is, so is your deed. As your deed is, so is your destiny.”

– Brihadaranyaka Upanishad